Episode 33: Healthcare from a Patient’s Perspective

What do patients really see, feel, and expect when they walk into a chiropractic office? In this eye-opening episode of All Things Chiropractic, hosts Paul Andrews and Dr. Mark Davini flip the script—exploring healthcare through the patient’s lens.

From the critical role of perception vs. perspective to the challenge of affordability and perceived value, this conversation unpacks what truly drives patient decisions. You’ll hear strategies for clearly communicating the worth of chiropractic care, even when insurance limitations and rising costs weigh heavily on patients’ minds.

Paul and Dr. Mark also dive into meeting (and exceeding) patient expectations, the power of optimism and empathy, and why consistent office practices matter more than ever. Plus, they explore how AI and emerging technologies are shaping the patient experience in today’s digital world.

Whether you’re a seasoned chiropractor or just starting out, this episode ...